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"Five Star Plumbing and Heating was very prompt in returning our call when we had a plumbing emergency. They provided immediate service that was both professional and knowledgeable. Kevin explained everything to us and gave us the choice as to what we wanted, compared to other plumbing services we've used in the past. We will definitely use Five Star Plumbing for all of our plumbing needs."
Steven and Jennifer Castaldi, Rhode Island I was initially hesitant to call a big name plumbing company. I've used others before and certainly felt the lack of personal customer care. But we had water in our basement and we needed someone- NOW! Five Star was the complete opposite of my other experiences with big name plumbing companies. I was very quickly put in touch with Kevin, who was truly 5 star from beginning to end. He took the time to explain the problem, explain the solution, and clearly laid out labor and costs. And in the end, the costs were exactly what he said they would be- no sudden or unexpected additional charges. I will definitely be using Five Star again when the need arises. Kim Stinnette, Rhode Island |
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